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Hello there, wonderful customers!

We want to make sure you have all the information you need about shipping, so you can eagerly anticipate the arrival of your crochet goodies. Here are the details:

Shipping Method: We’ve partnered with trusted courier services to ensure your package arrives in a safe and timely manner. We’ve handpicked them just for you!

Processing Time:We’ll need a little time (around 10-14 business days) to carefully prepare and package your items with love and care.

Shipping Time: The moment your package leaves our hands, it embarks on its journey to your doorstep. Depending on your location, shipping usually takes between 5 to 10 business days. Keep in mind that international deliveries may take a tad longer due to customs procedures.

Tracking Your Order: We know the excitement of eagerly awaiting your package, so we’ll provide you with a tracking number via email. That way, you can keep a close eye on its progress and plan your happy dance accordingly.

Shipping Charges: Good news! We offer free shipping worldwide for all orders. Yep, you heard that right. No extra charges sneaking up on you at checkout. It’s our way of saying “thank you” for choosing us.

Due to the nature of our handmade items and to maintain the highest standards of hygiene, we do not accept returns or exchanges. We strive to provide accurate product descriptions, measurements, and photographs to help you make an informed decision before making a purchase.

We’re here to answer any questions or concerns you may have about your order or shipping. Just give us a shout, and we’ll be more than happy to assist you.

Your satisfaction and joy mean the world to us. We can’t wait for you to experience the magic of our crochet creations firsthand.

Sending warm hugs and gratitude,

KNOT ELFINS

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